“We loved your straightforward, honest approach, which really stands out (although I would also say it is more common at Tommy’s than some other firms). We appreciated your realistic assessment of Lonsdale’s likely market value; and the way you were able to be flexible and help us keep the tenants on side while the house was marketed. We were also really grateful for your sage advice in terms of what we should invest in to get the house up to scratch pre-sale – and also what was not worth doing.

As I said to you, even though we did not end up buying a place through you, you stood out as the most responsive of all the agents we had contact with when we were searching (we should say that your colleague Helen Anderson was also great). That made you a natural choice when the time came to sell our lovely little house.

So, thanks again. ”

“On Thursday we settle the sale of Cecil Road and the purchase of our new house, in Wade St. Ollie and I were reflecting last night on how remarkable Jane Higgie has been in orchestrating the whole process.

Both Ollie and I were left wary of Real Estate agents having been led down the garden path in recent interactions. Despite this, right from the start Jane impressed us with her ability to listen and respond with honest and practical advice, and she quickly earned our trust. At times we challenged the Tommy’s approach, however Jane’s ability to explain ‘the why’ had us following accordingly. She really is a strong ambassador for the Tommy’s brand.

We are absolutely delighted with our sale price and super impressed by the slick operation Jane ran. Her competence resulted in us feeling in control throughout the process, despite the covid-curve ball and usual house buying & selling angst.

Best regards and big thanks to Jane – you definitely have our endorsement!”

“I would use Jane again. She was honest with us and encouraged us to really put our best foot forward, which meant we were successful with our offer.”

“Jane was terrific. She went out of her way to establish a relationship with us – all the more important given we recently arrived back in NZ after many years in the UK, so we were novices with respect to the Wellington property market. She was engaged, friendly, took time to understand our needs. We felt she was looking after our interests in a genuine way (frankly, not something any other estate agents demonstrated). She also has a terrific sense of fun, which helps when the property market is so difficult.”

“I felt very relaxed with Jane. I had under estimated how stressful it is selling your home so it is critical to have an agent you can easily relate to. Jane went out of her way to make it easy. She was fun and empathetic even helped with vases and a coffee on moving day!!”

“Jane put a lot of energy into the sale of our property, she was very professional and we thoroughly enjoyed working with her!”

“Jane was consistent in maintaining contact, not in a pushy way at all, but in a way that I felt reassured that she would be assisting me when we, she and I found the right property. I could not have done it without her, she was exceptionally professional ensuring the needs of the vendors were met, but also mindful of my family’s requirements with this purchase. I cannot speak highly enough of her input in regards to this purchase and wouldnot hesitate in recommending her.”

“On behalf of everyone at Wadestown School I would like to thank you most sincerely for your generous sponsorship of our recent fundraiser. You have contributed so much to Wadestown School over many years, Jane, and I am personally indebted to you for your support and confidence in our lovely school.”

“Jane was amazing! Especially since it was our first home we were buying. Jane really helped walk us through the process and was readily available to answer the MANY questions we had. She also had amazing patience with the amount of properties we asked to be taken through, and she was always helpful with encouraging us to look at a full range of properties until we found the perfect one for us. Thanks so much Jane and Tommy’s, WE LOVE OUR APARTMENT!”